How to Order, and Other Frequently Asked Questions
Plus, a Short Tale About Baking from Scratch
Click here to go directly to the questions. Or, start here, with a little story about baking from scratch...
Baking from Scratch
Why do we bake from scratch? From our perspective, this answer is obvious: making a dessert by hand, with fresh, natural ingredients is going to taste inherently better than either convenience products (mass-produced in factory-sized ovens with preservatives and other chemical ingredients), or pre-made mixes. In addition to the deliciousness factor, another advantage in from-scratch baking is the peace of mind we have in knowing exactly what we are putting into our customers' bodies.
How does baking from scratch affect my order? Because we bake from scratch, we bake our cakes fresh daily, which means that we have to schedule carefully which cakes will be baked on each day. We cannot, for example, delay work on someone's wedding cake because another customer remembered Uncle Harry's birthday at the last minute and was hoping that we could whip up a custom cake with 24 hours notice! Our cakes utilize the freshest ingredients, intensive preparation methods and careful decoration by real human hands to achieve the desired taste and presentation, so we ask that you place your orders at least one week in advance (but please check the FAQ below for more details about how much notice we need for different kinds of desserts). Every customer and every order is special, so ordering at least a week in advance enables us to spend as much time baking and decorating Uncle Harry's birthday cake as we spend on the most elaborate and multi-tiered wedding cake!
The moral of the story:
We bake everything from scratch from eggs, flour, sugar, real fruits and real flavorings not from a mix. If you've ever baked a cake from scratch yourself, you know that it is a time-consuming process. This is why we require at least one week's notice for your order of a single-tier standard cake, and at least two weeks' notice for multiple-tier cakes or special artwork. But if you need a cake at the last minute, check with us! Sometimes we can accommodate short notice if our workload permits. A rush fee applies in these cases.
Frequently Asked Questions
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How to Order | How Much Do I Need? | How to Serve (and Store) | Wedding Cakes | Holiday Orders